Melaine Duchastel

3405 Windsor Way

Durham, NC 27707

(919) 294-8507

Cell: (919) 923-2421

Expertise in Sales, Training and Decor



2007 to present IKON Office Solutions ( now Ricoh-USA)-Cary, NC Account Executive

·         Account Executive-Oct 2008-to present. Selling multi-function products for digital reproduction, electronic

document solution related software and IT services. Experienced in State Government Accounts and Faith-Based as well as an assigned territory.

Responsible for detailed account management and for growing the account base.


Highlights- Sales Year 2009- Made IKON’s Circle of Excellence for attaining148% of quota.

 Sales Year 2010-Finished the year at 108% of plan as a Senior Account Executive.

Sales Year 2011-Named Account Executive of the Fourth Quarter (March 2011) for the Eastern North Carolina District

 at 1,200% of plan.


·         Sales Training Specialist Jan. 2007-Sept 2008. Trained new account executives in sales techniques using conference calls and on-site training. Monitored the account executives through an online training server.




2004-2006  Salesbridge,Inc Fredericton, N.B. Canada Sales Executive for Inside Sales

Part of the regional sales team for IKON Office Solutions.

  • Sales of hardware and software solutions in office equipment, mostly to company CEOs and directors of organizations.
  • Surpassed revenue quotas set for me, achieving results up to 210% of quota for quarter.
  • Completed all orders using the company’s computer-based sales form package and followed through on delivery.
  • Involved in coaching sales professionals and leading sales team seminars.


2004 Sawcreek Furniture. Fredericton, N.B. Sales Consultant

Acted as a consultant for a startup furniture company that targeted the high-end designer showroom market.

1996-2003 Turner Greenberg Inc. Design Center of the Americas, Dania Beach, Florida. Sales Associate

A high-end furniture showroom used by interior designers and their wealthy clients, located in the Design Center of the Americas- a major American design center in Florida.

  • Responsible for showroom sales as well as visiting designers outside sales.
  • Developed a trusted and professional relationship with designers, their client base and suppliers throughout the Americas, the Caribbean and Europe.
  • Dealt with customer service and the resolution of sales-related problems arising in the organization.
  • Represented over 20 different manufacturers’ products.
  • Maintained library of sales information, catalogs, and sales tools.
  • Responded to client needs, catalog updating and disseminating new product information.
  • Organized floor plans and directed workmen in showroom installations.
  • Teamed with others to market products via mail-outs.



Taught French and English as a Second Language at College and University levels in various states of the USA and the Province of Quebec as an adjunct professor.

  • Macomb Community College, Michigan-French
  • Oakland Community College-Royal Oak and Novi, Michigan-French
  • Oakland University-Rochester, Michigan -French
  • University of Colorado at Denver, Colorado-French
  • Aurora Community College-Aurora, Colorado-French
  • St Joseph’s University-Philadelphia, Pennsylvania-French
  • Cegep Levis-Lauzon, Quebec, PQ, Canada-English as a Second Language
  • Universite Laval, Quebec, Canada-Translation-French to English
  • Florida State University-Tallahassee, Florida-French



  • Bachelor of Arts- Florida State University, Tallahassee, Florida, USA. Majored in French, minored in Studio Art and Art History. Spent 6 months in Florence, Italy studying Italian art and culture in the Study Abroad program. Graduated Magna Cum Laude.
  • Attended Alliance Francaise in Paris, France for a year and lived with a French family during that time.
  • Master of Arts- Universite de Montreal, Montreal, Canada. Department of French as a Second Language. Thesis Title- “Etudes de Correlation-Attitude et Aptitude envers le francais comme langue seconde”.


  • Fluent in French and English, with a working knowledge of Spanish and Italian.
  • Ability to coordinate multi-faceted projects with efficiency and sense of priority.
  • Ability to translate from one language to the other effectively.
  • Strong interpersonal skills and adaptability. Excellent team worker.
  • Very capable in problem solving and planning.
  • Excellent presentation skills.
  • Lived and worked in France, England, USA and Canada.


·         Volunteered for Habitat for Humanity through my church.

·         Part of the choir of St. Thomas More Catholic Church, Chapel Hill, NC.

·         Member of Triangle Sports and Outing Club- organized tennis trips for them.

·         Member of Cercle Francais-a social group of fluent French speakers in the RTP area.